Effective Date: [Insert Date]

Spark Holidays Pvt. Ltd. (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or mobile applications.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, billing details, passport/ID information, and travel preferences.
  • Payment Information: Credit/debit card details, UPI, or other payment information, collected only for processing bookings.
  • Usage Data: Information about how you interact with our website, apps, and services (e.g., pages visited, booking patterns, cookies).

2. How We Use Your Information

Your information is used for:

  • Processing bookings and add-on services.
  • Sending booking confirmations, invoices, and promotional offers (if you opt-in).
  • Improving our website, services, and customer experience.
  • Complying with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers & Partners: Airlines, hotels, transfer services, or activity operators to fulfill your booking.
  • Legal Authorities: If required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and correct your personal information.
  • Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of marketing communications.

7. Retention of Information

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy or your personal data, contact us at:
Email: event@sparkholidays.com
Phone: +91 78270 28700